Indian Railways — refund for train diversion - sr. citizen woes
16B/22 2ND FLOOR, BRINDAVAN SOCIETY, BRINDAVAN SOCIETY, Thane West 400601, India
Dcdcostahyac on Apr 15, 2019
Pnr number: [protected]transaction id: [protected]
Train number/name: 11014 / lokmanya tt expbooking date: 31 jan 2019
From: ksr bengaluru (Sbc) 05 apr 2019 to: thane (Tna) 06 apr 2019 13:38 hrs - ticket type: e-ticketvikalp status: no
Boarding station: ksr bengaluru (Sbc) date of boarding: 05 apr 2019 16:00 hrs - booked from: irctc website
Kindly note that i did not receive an sms or intimation regarding train diversion prior to the journey. I had to travel by air from bangalore to mumbai since senior citizens. Could not file tdr as past 72 hrs as per website. Request you to refund as not travelled at all and had to pay a hefty sum for air travel.
[Apr 15, 2019] Indian Railways customer support has been notified about the posted complaint.
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