Indian Railways — Regarding railway booking ticket complain

Address:

Ludhiana, Punjab

Respected Sir /Madam Yesterday, at about 3 PM, I went to reserve a ticket (Train No. & Name: 14609; Hemkund Express (Haridwar to Ludhiana); Date of Journey: 05/07/2014; 2nd Class: ) at the Dhandari Kalan Ludhiana Computerized Railway Ticket Reservation counter (Counter No. 1). Regretfully saying that I (Shobh Nath Tiwari ) have made railway concession facilities as Business purposes. People comes to take reservation for business purpose not real necessary.I request him why are you blaming me .The government had given concession for those person who is unable to travel the journey with out an escort. I am not fond of taking facilities of railway to be a handicapped . it was my unfortunate daye when I met with an accident . It can be done with any people.Then he said there is not any seoerate window for handicapped person so you go main railway station which 15 km from my place. I request him that there is fews member in row. I will wait for some times.He mishaved me .at last he booked the ticket from Ludhiana to Haridwar confirm bu return journey he booked the ticket waiting .I request him there is lying vacant the seat in handicapped quota. But he did not listyen my request .my reservation pnr no is[protected] train no 14609 Hemkund Express dt 5/07/2014.ther is still lying vacant on that date in handicapped quota . Sir I do not that person name .But I request you to please find out that person who was on duty on the day date 19.07.2014 at 3 pm. & arrange to books my reservation from haridwar to Ludhiana confirm my seat.please do the needful Thanks Shobhnath tiwari [protected]