Indian Railways — RPF Misbehave

Address:

Katrasgarh, Dhanbad, Jharkhand.

Was travelling from Ranchi to Dhanbad with Intercity-Express
(Train number - 13304) on 30.06.2022 with Father, Mother, and Sister. PNR - [protected]. The train stopped at Katrasgarh station. Many people with torches came from the station to know the reason for the stoppage of the train. We asked them that is it possible to deboard the train here since our house was nearby, to which they said "Ha uncle aaram se. Aaplog ko utarne mein madad kar deta hoon" and helped us to get down our luggage from the train. Just a minute after successfully getting down from the train, the RPF Jawans (in civil dress) caught us and blamed us for Alarm Chain Pulling (ACP). We, along with another passenger from a different bogie were interrogated for 2 hours and treated as mere criminals although we referred to them as 'Sir'. My father is a super high blood pressure patient, and one of the officers harassed him so severely that I wished the law was so strict in India that I could only take against him then and there. After 2 hours of humiliation in front of all, they took that another passenger and me to Dhanbad's RPF post, kept us there until late morning, and charged us both for ACP - the crime which we haven't done. On asking the reason that why are they doing so, they politely replied - "Dekhiye bhaiya, Guard ke ACP dikhane ke baad unhe kisi ka naam dena hi padta hai, nahi toh unki salary deduct ho jaati hai, isliye unlogo ne aapko train se utarne ke liye madad kiya fir baad mein aap hi ko pakad liye, kayi baar toh hum RPF jawan ko hi fasa dete hai, isme aapki koi galti nahi thi, hum jaante hai, lekin kya kare. Rahi baat uski jisne apke Papa se iss tarah baat ki, unki toh boli bahut kharab hai, yeh hum sab jaante hain, aap mind mat kariyega, hume bhi kharab lag raha tha uss time pe".
After sitting there for 12 hours we were made free after the so-called magistrate (a man, though we were informed that a lady the magistrate would come) talked to us via video call and fined us Rs. 500, without challan. The whole night, it felt to both o[censored]s that we were criminals and as if what a huge crime have we done. These things give rise to criminal activities and give birth to a terrorist. A hundred accused may be released, but one innocent should not be punished. Today we feel shame while looking at such lines. We request help in this matter from the concerned authorities. Since this is not the first time that RPF Jawans have bullied humble persons. And also, need a written apology from the so-called RPF (since he was in civil dress) for harassing my father.