Indian Railways — snatching purse in train 12321

Address:Dhanbad, Jharkhand

On 22/09 i was traveling by 12321 mumbai mail from hwh to gaya.in dhanbad station when train start a unknown person who was wondering without ticket in coach s9 infront of tt and rpf snached my wife purse where she has a gold jewelry of rs.30000 a mobile of 7000 and a pan card debit card passbook of arpana kumari central bank and a bank of india. More than 10 people was wondering but tt and police taking only 100rs. Each and left them. One of them did it in dhanbad. I lost my about 50000 rs.in all. Plz help me s9 seat no 72.
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Indian Railways customer support has been notified about the posted complaint.
Sep 26, 2017
Updated by Dharam ji
Is there anything done, yet I am unknown. Plz update as it has been 03 days.so plz look into the matter. As due to security loss in reservation boggy, it happened even I pulled the chain. Train stops but no security came . I go for compensation. If security would be there, it would not happen. It didn't happen that I was sleeping, no I was not sleeping he came and by force snached and flew. Even my husband followed him but he passed from the inner side of a language carrying train in wrong side. No security came till then. I demand compenstion what I lost in train at dhanbad in 12321
Oct 02, 2017
Updated by Dharam ji
Yet there is no action has been taken ? Or what is the status of my complaint plz look into the matter
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