[Resolved]  Indian Railways — Tc - Complaint against Ticket Collector- B.K GUPTA (NCR)

Address:

Lucknow, Uttar Pradesh

dear sir I along with my 3 family members travelled from MUMBAI CST to LUCKNOW JN from PUSHPAK EXPRESS as on dated 11-12-14 in IIIrd AC coach, we have 3 confirm tickets and one ticket was in (WL-1).However i boarded in coach B1 with my father, mother and brother those are having confirm tickets SEAT NO.-43, 45, 48. While ticket collector Mr B.K GUPTA checked our ticket and said to me that your three tickets are ok but one ticket is in (WL-1) therefore you have to travel in sleeper coach then i said, Sir when i have paid full fare to travel in IIIAC so why should i go in sleeper coach then he said to me don't try to teach me the rules and also said that if you want to travel in IIIAC coach you have to pay (Rs500)more then my father requested him and say we already have three seats and we can adjust there is no problem, but TC was not ready to listen even a single word and finally he has taken a money Rs500 from us without giving any receipt. But, instead of alloting the vacant seats to the waitlisted passengers, he alloted the seats to general ticket holders who offer some money for that. Seat no 57 in Coach B1 in such case, There were few more cases like that. I would plead some top officials to take serious actions against Mr B.K GUPTA, not because I faced lot of inconvience, but to better the system. My ticket details are as under Ticket no: 66402969 PNR :[protected] Passenger Names : Rahul nigam Dateof Travel :[protected] Train Name: 12534 PUSHPAK EXPRESS Hope we'll move a step forward. RAHUL