Indian Railways — TDR claim rejected wrongly

Address:	500071
Website:	www.indianrailways.gov.in

PNR Number - [protected]
Cancellation ID - [protected]

As per TDR rules, TDR has to be filed within 3 hours of departure of train.

I had to travel from SC to SBC on 4th Dec 2016 by train no. 22692. The train was running more that seven hours late because of which I had to take a bus and cancel my train journey.

The trains scheduled time was 4th Dec 18:50 hrs and as per your timestamp TDR was filed at 4th Dec 18:13 hrs which is within 30 mins of the scheduled departure.

However, the TDR has been rejected saying 'Invalid TDR Timestmap : DELAY'.

This rejection is invalid. Kindly refund full amount.

Attempts to reach you over mail/calls have proven unfruitful over last one month.