Indian Railways — TDR REPUDIATED INCORRECTLY by Indian Railways

Hello,

The Train was MORE THAN 3 hours LATE at Kanpur and finally reached the destination Delhi more about 5 Hours late. We DID NOT travel by the train as we had a connecting flight from Delhi that we could have definitely missed by this late train.

The TSR was filed however it is repudiated w/o stating any reason. I want to know why it was repudiated and eventually process my TDR request. Details below -

PNR: [protected]
Train # RNC NDLS RAJ EX (20839)
Journey Date: 2 Jan 2022
Journey from KANPUR CENTRAL (CNB) to NEW DELHI (NDLS)
Pax: 2 Adults + 1 Kid (seat) + 1 Baby (no seat)

The TDR Cancellation # [protected]
TDR Reason: "Train Late More Than Three Hours and Passenger Not Traveled
TDR STATUS: CR REPUDIATE

Thanks for looking into this.