[Resolved] Indian Railways — train delay more than 9 hours looking for refund of the amount

 
2 Reviews
Delhi, Delhi, India
 pandu941976 on Jul 30, 2018
I have booked two special train tickets for senior citizens without availing the senior citizen concession. However train is delayed more than 9 hours, no proper information. Train number: 07092 - [protected] - 28 jul 2018 - varanasi to secunderabad
[protected] - 28 jul 2018 - varanasi to secunderabad

1) boarding point @ varanasi - delay by 5 hours - displayed on the board as 7:10 am, but arrival on platform 1 - reached @6:10 am on platform 2.
2) and also in the internet train running status always showed wrong, when the train in nagpur, it is showing still take 1 hour time to reach nagpur.
3) same thing @ ramagundam.
4) no proper food, bathrooms are not cleaned.
All together charged as special train amount, what is the use of the giving that much amount.
Two female seniors are travelled, they struggled lot.
Now how to take revenge on indian railway?
Complaint marked as Resolved Jul 31, 2018

Complaint Status


[Jul 30, 2018] Indian Railways customer support has been notified about the posted complaint.
Updated by pandu941976, Jul 31, 2018
Kindly provide contact details & the reference number to talk to Indian Railways.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

According to me Indian railways not give sleeper class.
Because I have traveling AP sampark kranti (12707) no one railway staf here to see the situation of passenger. I am traveling in sleeper class but many people without ticket or rush of the people no any RPF STAFF here clear rush.
I am satisfied with your service

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    2%
    Complaints
    5039
    Pending
    0
    Resolved
    77
    phone
    +91 11 2338 1213
    location
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    Indian Railways - train delay more than 9 hours looking for refund of the amount