[Resolved]  Indian Railways — train delay more than 9 hours looking for refund of the amount

Address:New Delhi, Delhi
Website:irctc.co.in

I have booked two special train tickets for senior citizens without availing the senior citizen concession. However train is delayed more than 9 hours, no proper information. Train number: 07092 - [protected] - 28 jul 2018 - varanasi to secunderabad
[protected] - 28 jul 2018 - varanasi to secunderabad

1) boarding point @ varanasi - delay by 5 hours - displayed on the board as 7:10 am, but arrival on platform 1 - reached @6:10 am on platform 2.
2) and also in the internet train running status always showed wrong, when the train in nagpur, it is showing still take 1 hour time to reach nagpur.
3) same thing @ ramagundam.
4) no proper food, bathrooms are not cleaned.
All together charged as special train amount, what is the use of the giving that much amount.
Two female seniors are travelled, they struggled lot.
Now how to take revenge on indian railway?
Was this information helpful?
No (0)
Yes (0)
Jul 31, 2018
Complaint marked as Resolved 
Indian Railways customer support has been notified about the posted complaint.
Jul 31, 2018
Updated by pandu941976
Kindly provide contact details & the reference number to talk to Indian Railways.
Complaint comments 

Comments

According to me Indian railways not give sleeper class.
Because I have traveling AP sampark kranti (12707) no one railway staf here to see the situation of passenger. I am traveling in sleeper class but many people without ticket or rush of the people no any RPF STAFF here clear rush.
I am satisfied with your service

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information