Indian Railways — train late more than 9 hrs

Address:

641014

I have reserved train from cbe to daund on sep 23 train number 11014. Train departure time as per schedule 8.45 am but the train delayed up to 5.30 pm with different reasons. Railway department didn't notify to passengers.

Old age peoples, kids and most of passengers suffered for a full day with out food, accommodation etc.

Kindly address this and make sure that railways is for the people
.