Indian Railways — train stop outside platform

Address:Faridkot, Punjab, 151203

I was travelling in 12137 punjab mail from delhi to faridkot on 9th jun 2018 with my family including children. When the train reached faridkot station on 10th morning, the train stopped at place wherein my boggie ha1 landed outside the platform. Since the stoppage is also for 2min only, it caused a lot of inconvenience to the lady and children getting down and also getting down the luggages. This should be kept in mind in future.
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