Indian Railways — tte being rude and asking for unofficial penalty

Address:

Darjeeling, West Bengal, 734001

Sir i had boarded kanchankanya express, (Train no. 13149) from burdwan on the night of 13th sep, 2018 which was scheduled to arrive njp on the morning of 14th sep, 2018. My ticket’s pnr no. Is [protected].
I was to deboard the train at njp station, which is situated in siliguri. But as i feel asleep, i deboarded the train in siliguri junction, which is another station of siliguri itself, and is hardly about 2-3 kms away from njp.
When i got down, a tte named mr. Sanjay bhaskar (According to us) checked my ticket and said i have got down on the wrong station. I explained him the complete situation. But he was very reluctant to understand my case and was very rude in his behaviour. He said that i have to pay a penalty of rs. 800/- (Rupees eight hundred only), which i said is too much for skipping a station in the same city, and is away from njp by about just 3 kms. Then he also gave me a hint of paying him something unofficially and go, but i denied stating that whatever is my fine/penalty, i will pay against an official receipt.
He also called rpf personnels, as if i was travelling with some prohibited items. But finally when i denied paying him unofficially, and took a stand that i will pay all against an authorized receipt. He issued a receipt (Receipt no. 873231) of rs. 280/- (Rupees two hundred & eighty only) against rs.800/- which he was earlier demanding. And then i was allowed to go.
But it was a real harassment for a lawful citizen like me, who very frequently travel by indian railways. And i would like to bring the same in the notice of concerned authorities, so that all necessary & appropriate action should be taken against the guilty officials, and no other traveller should undergo the pain and harassment like me.
For complete details, you may also check the cctv footages.

Regards,
Ajay agarwal
[protected]