[Resolved]  Indian Railways — Two Carton Box with household Goods untraceable

I had booked two carton boxes from Kozhikode Railway Station on Fri, 9th July, 2021 in Mangla Lakshdeep Express to Nasik Road Railway Station in Maharashtra. The two cardboard cartons each of 40 kg were supposed to be delivered to me the next day that is 10 July or 11 July. However till this date the parcel authorities have not been able to trace the whereabouts of the parcel booked through Indian Railways.
Sir, the two Carton boxes contain some of class 10 books and notebooks being referred by my daughter who at present is studying in class 10 in Kopergaon, Maharashtra.
Sir the delay in tracing the booked parcel will create a distress and disturbance in my daughter s mind as those parcel contain her class 10 study materials required for her forthcoming exams.
Sir I request you to aid me to trace my parcel so that my daughter can refer the study materials needed at this hour of preparation.
The details of the receipt is as follows:
Receipt No. 668380 From: Kozhikode to Nasik Road. Train no. 02617
Date of Booking: 9thJuly, 2021
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Jul 26, 2021
Complaint marked as Resolved 
Complaint Resolved by Nasik Road Parcel office authority a week before.
Jul 15, 2021

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Indian Railways customer support has been notified about the posted complaint.
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