ADVERTISEMENT

[Resolved]  Indian Railways — Two Carton Box with household Goods untraceable

Sir
I had booked two carton boxes from Kozhikode Railway Station on Fri, 9th July, 2021 in Mangla Lakshdeep Express to Nasik Road Railway Station in Maharashtra. The two cardboard cartons each of 40 kg were supposed to be delivered to me the next day that is 10 July or 11 July. However till this date the parcel authorities have not been able to trace the whereabouts of the parcel booked through Indian Railways.
Sir, the two Carton boxes contain some of class 10 books and notebooks being referred by my daughter who at present is studying in class 10 in Kopergaon, Maharashtra.
Sir the delay in tracing the booked parcel will create a distress and disturbance in my daughter s mind as those parcel contain her class 10 study materials required for her forthcoming exams.
Sir I request you to aid me to trace my parcel so that my daughter can refer the study materials needed at this hour of preparation.
The details of the receipt is as follows:
Receipt No. 668380 From: Kozhikode to Nasik Road. Train no. 02617
Date of Booking: 9thJuly, 2021
Was this information helpful?
No (0)
Yes (2)
Jul 26, 2021
Complaint marked as Resolved 
Complaint Resolved by Nasik Road Parcel office authority a week before.
Jul 15, 2021

Complaint Status

Indian Railways customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShareTweet
Post your Comment
    I want to submit Complaint Positive Review Neutral Comment
    code
    Indian Railways
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    5717
    Pending
    0
    Resolved
    1558
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View Full Information
    ADVERTISEMENT