Indian Railways — non receipt of money against booking of ticket

Vide transaction ID [protected] dated 15.11.2019, I had booked my train ticket from IRCTC and amount 0f Rs 671.80 was deducted from my bank account.. Since no PNR NO. was mailed from railways, upon enquiry It was told that ticket is not booked.But the ICICI Bank has deducted the above money from account. I contacted the Bank and they have asked to produce the following:

Transcation Amount

Transation date

Payment ID

Consumer code

Bill reference information

Further they have written that merchant communication should confirm the non receipt of fund at their end.
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Indian Railways customer support has been notified about the posted complaint.
Jan 06, 2019
Updated by shailja_7
please resolve the query at the earliest
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[protected]
[protected]
please My Renovel MST ghazipur to ballia Made Wrong by indian rail employee bandana on ghazipur city [u.p.] I complain to him that my name is wrong but she refused to accept to her mistake. so I request to action against to employee

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