IndianMoney.com / Suvision Holdings — Fraud in the name of giving insurance lead

Pathakkaran

from Mumbai, Maharashtra

Address:

Suvision holdings private limited,no.50 vinay arcade,k h road,shantinagar, Bangalore,india- 560027

Sir
Several months ago I got a call that we will give you the insurance lead.He told me that we will give you a good insurance lead.To take membership, you have to pay ₹ 14000, They told me that the mobile Play Store has our app called Lead Market, I paid ₹ 14000 by visiting the lead market app, I have neither got an insurance lead till date, Neither did he return my money, This company commits fraud in the name of giving insurance leads, I am sending some photos of their app with which I had done the transaction, Please get my money back, It will be so kind of you, please help me.

From-
Karan pathak
5/12 soot mill aligarh (u.p.)-202001
Mo.no.- [protected]
[protected]
Email- pathak.[protected]@gmail.com

+2 photos

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IndianMoney.com / Suvision Holdings customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2021

IndianMoney.com / Suvision Holdings Customer Care's response Dear Mr. Karan,

Greetings from IndianMoney.Com

Thanks for bringing this to our notice via Consumer complaints.

As discussed yesterday, we would like to inform you that we will be adding back the revoked credit points. This has been deducted for not buying the available leads from the lead market platform as per the terms and conditions. Even though, we will be adding back to your lead market wallet for purchasing the leads. Please make use of the same.

Please be informed that we do not have the refund option as per the terms and conditions.

Note: You could have reached us as you did in 2019 to get your difficulties addressed.

Feel free to reach us by leaving a missed call on[protected] or write back to us at [protected]@indianmoney.com for further assistance. We will be happy to support you.

#Staysafe.

Regards
Team Associate Care

Verified Support

Jan 19, 2021

IndianMoney.com / Suvision Holdings Customer Care's response Dear Mr. Karan,

Greetings from IndianMoney.Com

As discussed, we have generated the leads and uploaded them to the lead market application which we have been doing according to the availability but you denied to buy the same.

Kindly buy them and solicit your company products to them.

Our role is limited in providing the guidance or information to the customers over the call, hence we do not guarantee the conversion that the particular lead will take the policies from the same service providers (it depends on the conversation that happens between the customer and the service provider). But we are providing the replacement option for the leads(customers) as per the replacement policy. If the customer is not contactable, the customer says that he/she never spoke with IndianMoney.Com, or the shared information is incorrect, we take back that lead and revert the respective credit points back to his/her wallet upon their replacement request.

In the above scenario, we never committed the refund option.

Feel free to reach us by leaving a missed call on[protected] or write back to us at [protected]@indianmoney.com for further assistance. We will be happy to support you.

Regards
Team Associate Care

Jan 22, 2021

Updated by Pathakkaran I have seen your apps insurance leads purchased many times, You said that if no one takes insurance, we will refund your money. You don't even refund, You have not met your terms and conditions, You who are running the lead insurance business through this app, it is completely fraud, Whatever I have given you, the money should be returned to me, You are forcing me to buy our insurance leads only, I do not want to buy your insurance lead, Return my money to me, I do not want to work with such fraud companies.

Mar 08, 2021