[Resolved]  IndianMoney.com / Suvision Holdings — fraudalent transfer of money to indiamoney.com a/c by senior exicutive

I was contacted by indiamoney.com official for subscribing to their 1month/3month/6month/1year/platinum plan for buying leads for insurance. I wanted subcribe for 3month plan (Rs354000) and same was told to senior exicutive, but exicutive told to buy 1 year plan (Rs 1180000) which bluntly refused by me. Then he asked my mobile to check the credit score and asked for my credit card no cvc no and without my knowledge entered otp to transfer money of rs 118000/- to indiamoney.com account for 1 year plan. Then i asked for mobile to cancel the transaction, but by then money was transferred to indiamoney.com and when i asked how he transfer the money without knowledge, he told because you pressed the cancel two times, the otp automatically entered and executed the transfer, which is totally false and it surely daylight robbery from the public, which nonreturnable from company, which clearly indicates that company is not able get subscriber for 6month and one plan for buying leads from the company. Hence the executives are fooling and cheating the public to transfer the money for 1 year plan in order meet the company given target.
I finally request the company, if your company is not a fraudulent company, then you should refund the difference amount (Ie difference between 3 month plan and 1 year plan). This complaint will not be resolved unless you refund the difference amount between 3 and 12 month plan.

Further there is no signed application from the subscriber for the one year plan. But by transferring money from the subscriber a/c to indiamoney.com a/c by fooling and cheating means by your executive is the indication of your company is not getting subscriber for buying leads. Also no refund option clearly indicates that the company fraudulently collecting the money.

Hence i request the authority to formulate the proper procedure, which will ensure genuine transfer from public to company a/c. First he subscriber has fill the application indicating their choice of plan, name and addresses etc and at back of form indicating their conditions/rules t and signature of the subscriber before the money is transferred to company account.

Hence i request concerned authority to direct the company to refund the difference amount immediately.

S. Ramesh
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Oct 24, 2019
Complaint marked as Resolved 
IndianMoney.com / Suvision Holdings customer support has been notified about the posted complaint.
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Sep 23, 2019
IndianMoney.com / Suvision Holdings Customer Care's response
Dear Mr. Ramesh,

With reference to your above concern, please be informed that none of the transactions can be carried out without your consent. Meanwhile, once the transaction is through you will be receiving a MOU and Invoice thereafter which once you confirm the payment only then your account would be activated. Hence, we request you to restrain from passing allegations against us without proper evidences.

However, we would like to ensure all the possible support to help you with your business. Nevertheless, our team is always there to help you buy the right leads on LeadMarket and it is a self serviced mobile app wherein one can pick and choose the leads as and when it is uploaded.

Also, IndianMoney.com, strives hard to provide quality assured leads by doing everything possible from our end. However, in few situations things go out of our control and we take the responsibility of the same to compensate your loss, if any through replacement policy.

However, the leads which we generate are pre-validated and genuine going by their interest in a particular product. Hence, we will be able to provide the leads who are all interested but we are unable to provide you the guarantee on their interest to buy the product from you because customer's interest may vary at any point of time. So, please be informed that we do not have any conversion guarantee nor we have refund option under any circumstances.

Regards,
Team - Associate Care
Complaint comments 

Comments

complaint given against the indiamoney.com dated 11/08/2019, No action against the company till date. please regulate the function of indiamoney.com and their plan by govt agency, so company should not fool, cheat the innocent public

S.RAMESH

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