[Resolved] IndianMoney.com / Suvision Holdings — lead marketing business | |||
This is Venkatesh. My mother Sarojini devi lic agent from Nizamabad has registered with the mobile number ([protected]) for the lead market in Indian money.com. The responsible relationship manager told that the basic package is for 12000 to give the leads. So she accepted and interested. She doesn't know how to use the credit card so the manager told that he will take the money if she shares the (One Time Password) OTP. So she accepted it and shared the OTP. But he cheated saying that amount has been deducting from the credit card only 1000/- for each transaction but he almost deducted 35950/-. After deducting the money they are not responded for some days. After some days they called and interact with her.She asked why did he deduct the money but they told that this package is limited and told to pay 12880/- more to get the services. They made afraid of her and said that if she doesn't take one more subscription she will loose the money of her current package subscription. So she afraid of that and shared the OTP on 30th Dec 2019.They deducted the 11770/- money from credit card. After that she is trying to call the leads to get the policy. But no one is taking any policy and they are asking who gave the number why am i getting frequent calls from this.They are not genuine customers.They provided all fake customers. Actually the basic package is 12000/- but he deducted 35900/- rupees through credit card.Relationship manager saying that amount has been deducting from the credit card only 1000/- for each transaction but he almost deducted 35950/- and we are having the bank statement proof and also attached for the same. Currently we are not going to use/continue the service from you so please refund 48000/- money except the basic package 12000/- which we have actually opted for it. Please find the attached bank statement for the transactions on November 28th, 10th &30th of December 2019. Thanks, Venkatesh Aila (+91) - [protected] Was this information helpful? | |||
Mar 31, 2020 Complaint marked as Resolved IndianMoney.com / Suvision Holdings customer support has been notified about the posted complaint. Verified Support Feb 10, 2020 IndianMoney.com / Suvision Holdings Customer Care's response Dear Mr. Venkatesh Aila, Greetings from IndianMoney.Com As per your complaint, we have understood that Ms. Sarojini Devi mam is looking for the coordination to buy the leads and guidance to follow them up. This is to inform you that we will be there always on[protected] or [protected]@indianmoney.com for any kind of support and assistance. As per your complaint, we would like to inform you that the payment has been confirmed by Ms. Sarojini Devi Mam via mail and welcome call, then the profiled has been listed on the verified service provider listing platform. Also, we have added the complimentary credit points to her Lead Market wallet which will help her to buy the leads as per the availability(demand). We request you to reach us back on[protected] or write back to us at [protected]@indianmoney.com. We will be happy to serve you to keep up the long term business relationship. Regards Team Associate Care - IndianMoney.Com [protected] Verified Support Feb 29, 2020 IndianMoney.com / Suvision Holdings Customer Care's response Dear Mr. Venkatesh Aila, Greetings from IndianMoney.Com As per your complaint, We have had a discussion with the respective service provider Ms. Sarojini Devi and provided the necessary guidance to enhance the business with the leads. But, we are sorry to inform here that there is a lack of follow-up with the purchased and assigned leads(customers) which might affect her business. We request you to guide her to follow-up with the leads for her benefits. We request you to reach us back on[protected] or write back to us at [protected]@indianmoney.com. We will be happy to serve you to keep up the long term business relationship. Awaiting your revert. Regards Team Associate Care - IndianMoney.Com [protected] | |||
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+91 22 6181 6111
+91 80 4268 7207
No. 50, Vinay Arcade, K H Road, Shantinagar, Bangalore, Karnataka, India - 560027
After deducting he money they forcibly convinced and said that provide the leads.And provided leads are fake.
So we are not going to continue the service.Please deactivate the account and refund the money.