[Resolved]  IndianMoney.com / Suvision Holdings — online cheating

Sep 23, 2019

IndianMoney.com / Suvision Holdings Customer Care's response Dear Mr. Gopinath,

With reference to your above concern, please be informed that for the paid amount of Rs. 1200 you have purchased 6 paid leads of your choice as our LeadMarket application is a self serviced mobile application wherein you can pick and choose the leads of your choice. Hence, kindly restrain from passing false allegations against us without any proper evidences as it observed from our records that you have not followed up correctly with the bought leads.

Meanwhile, we don’t sell any financial services. We only provide unbiased financial education & transactional guidance to help them make wise financial decisions. Our wealth doctors understand their complete profile and their requirements, before recommending the right financial product which suits their profile. Then, they educate them on various parameters and the documents to be looked into while buying the respective product or service. After we educate them we check if they are genuinely interested to buy the respective product. Infact, we so this using our proprietary software called “MAN” which means Money, Authority & Need. We check if they have the money or eligibility to avail the product, authority to take the decision & the real need to buy the product immediately.

Only if they confirm this, then we check with them if they are willing to meet a service provider to buy the respective product. If they confirm that they wish to meet the service provider, we share their details with Service Providers like you through our LeadMarket Platform. Do you know, the entire conversation which happens between our Wealth Doctor and the consumer is recorded on our cloud telephony platform. Once Wealth Doctors finish speaking to consumers, then our Quality Team audits the entire conversation and the lead updated to ensure that it meets our quality guidelines. Only those leads which our quality team approves will then move to LeadMarket.

In LeadMarket application we upload all kind of leads and it gets sold out as and when it is uploaded. Hence, we would always recommend you to be active on LeadMarket application wherein you can keep searching for the leads. Also, you would receiving notifications about the availability of the leads. So that you can purchase the same based on your requirement. IndianMoney.com, strives hard to provide quality assured leads by doing everything possible from our end. However, in few situations things go out of our control and we take the responsibility of the same to compensate your loss, if any through replacement policy.

Regards,
Team - Associate Care