Indiaplaza — Non delivery of product, no response from customer care

Address:

Hyderabad, Andhra Pradesh

My order id is I[protected]. The product is a set of Chetan Bhagat books. I made the payment through credit card on 1 Dec 2013. The site mentioned the status as "Ready to Ship" but despite more than a week passing by, the status didn't change. I tried calling the customer care multiple times but the number doesn't work. I also logged a complaint on their site but there was no response.