[Resolved] IndiaRush / Arnit Retail — not delivered product | |||||
I placed order of green gown on 31st may. Order id[protected] Till 7th june i didnt got courier... I called on customer care, they r saying ki aap ke side se return hoa hai on 4th june... Which is not at all possible... My mom and stay at home whole day... So its not possible ki lock laga ho. And second time this thing happened with me... U put product on return on your own... Now you will say why we will do this and all that... So let me tell you and others reason behind this... Aap ka product jab out of stock ho jata h tab aap lug ye karte ho... Over booking ke wajah se aap manage ni kr pate... U guys r lier... Nd aap ko sharam ni atti apne customers ko jhutt bolne m... Cancel khud krte ho nd bolte ho return aap ne kiya h... Shameless people Was this information helpful? | |||||
Jul 24, 2018 Complaint marked as Resolved IndiaRush / Arnit Retail customer support has been notified about the posted complaint. Jun 09, 2018 Updated by arslan rahman guy stop playing bad games with your customers.After I complain I got no call from you.. I got a message which says, Hi, your order[protected] item RK Onlin.. of amount Rs. ##INVOICE_TOTAL## is Out for Delivery. Check your mail for details. Maine socha chalu atleast dey care nd problem solve kiya... I tracked the order... It says at 11:21 friday, order is out for delivery.. I waited while day at home... Till 10 pm no one came ... After that I tracked order again... Now it says at 9 pm, bad/incomplete address... Mr/miss owner of indiarush stop playing bad games with your customers.. First time you gave reason ki aap ne order return kiya... Second time m aap ko mera address hi ni mila? First time m aap ko address bhi mil gaya tha and maine return bhi kr diya tha... Right? Second time m aap ko address incomplete nazar anne lag gaya? Aap ne basically socha ki complain aii h... Order out for delivery ka.msg bhej dete hain... Baad m koi aur reason de dengay.. Tell ur staff mr/miss owner Atleast reason ton valid diya karu..   Verified Support Jun 22, 2018 IndiaRush / Arnit Retail Customer Care's response Dear Arslan, Greetings From Indiarush.com We really apologize for the inconvenience caused. We would like to inform you that our courier team had tried attempting delivery to your address more than five times but we were not able to get the product delivered to you as the number provided from your side was not answered. Mails were also sent to you for the same from our side but the same was unanswered so the product got RTOed back to the seller as the courier company don't hold the products for such long time interval. We are following up with our seller and will get back to you if the product is back in stock and will place the order on your behalf post-confirmation is received from your end. We value your business with us Best Regards Team Indiarush | |||||
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+91 11 4083 4083 [Customer Care]
630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
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