[Resolved]  IndiaRush — replacement not received

Address:Surat, Gujarat, 395010
Website:www.indiarush.com

I bought a saree through online from indiarush.com on july 4, 2017 through cod, it was polysilk multicoloured printed saree - ez257, order no[protected], item no-851559, invoice no-i[protected]d8b,
Sir, i returned that promptly according to their specification of packaging, because the quality was too poor comparing its price. I e-mailed to their site but no action has been taken so far from their end.
On the pick-up receipt the numbers written was[protected]/arnitretail - dfs (851559), that is the pick-up receipt no and order id i guess.
I need a replace/refund of the product purchased by me soon.
Please help
For your support i sent you a soft copy of the retail invoice and pick-up receipt
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jan 14, 2018
Complaint marked as Resolved 
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2017
IndiaRush / Arnit Retail Customer Care's response
Dear Udayan,

Thank you for contacting IndiaRush.com!
Please accept our sincere apology for the inconvenience you have experienced.
With reference to your email in regards to the refund for the order number[protected].

We would like to inform you that we have initiated your refund in the form of Indiarush credits and same is credited to your indiarush account we request you to kindly log in to your account to check.

We assure you that we will try our level best to provide you great services in the near future.

Regards,
Sarvesh
Customer Support|| IndiaRush
Complaint comments 

Comments

My order no.[protected]. I had returned this product due to size issue and had requested me to allow me to select some other item of same price, product was collected in 1st Feb.2018. I was informed once product reaches supplier I Will get update within a week and then I can select other product. But no update. Kindly check .
I ordered blue colour Shivangi joshi lehnga worth rs. 799. But today I got 4 pieces of clothes in a parcel from kiteshop in same price they r fully trash nd rubbish. I need my cash back otherwise I will complain in consumer court . It's a serious warning. ### this site .
We ordered[protected] Saree items 1140417 and received found different colours according to order colours, we not like this saree please return saree

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaRush / Arnit Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    374
    Pending
    49
    Resolved
    266
    IndiaRush / Arnit Retail Phone
    +91 11 4083 4083 [Customer Care]
    IndiaRush / Arnit Retail Address
    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
    View all IndiaRush / Arnit Retail contact information