[Resolved] Indiarush.com — Indiarush not refunding | |||
Dear sir / madam, I purchased the product ( lehnga ) via order id :[protected] from indiarush.com, on 23rd aug 2014. I am very disappointed by the product as it is totally different from the displayed picture as such they can not refuse cash refund. I want my full amount refunded, but indiarush.com refuse to refund me in cash, they are offering me store credit or replacement. I feel cheated, helpless and afraid to do shopping online in future. I am looking forward for your kind help in this connection. Kindly take necessary steps so that i get my money back as soon as possible.. Thanking you Mamta vasistha Was this information helpful? | |||
Complaint marked as Resolved
IndiaRush / Arnit Retail customer support has been notified about the posted complaint. Verified Support Sep 05, 2014 IndiaRush / Arnit Retail Customer Care's response Dear Customer, Kindly accept our sincere apology for the inconvenience This is to update as per our policy we can give you the store credits as coupon which is applicable for next6 months with the help of which you can purchase anything from indiarush.com. Same has already been replied to your mail id as well. For more details please feel free to call us and revert to the email / your reverse pick up will be arranged and coupon will be issue. We value your business with us. Regards, Team indiaRush | |||
2 Comments | |||
Comments
i ordered a product n it wasn't satisfactory ...i returned d product already...so i want the refund of order no[protected]
Reply
Dear Anubhuti,
Greetings!!!
We apologize about the inconvenience caused to you, We hope your concern is resolved now, if you still have any concern feel free to revert us back, we are more than happy to help you.
Thanks & Regards:
Team IndiaRush.
[protected]@indiaRush.com
#[protected]
Greetings!!!
We apologize about the inconvenience caused to you, We hope your concern is resolved now, if you still have any concern feel free to revert us back, we are more than happy to help you.
Thanks & Regards:
Team IndiaRush.
[protected]@indiaRush.com
#[protected]
75%
Complaints
374
Pending
49
Resolved
266
+91 11 4083 4083 [Customer Care]
630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030