Indiaspeaks.net — rewards/paytm cash

In the month of feb 2019 i had redeemed the points to paytm cash.i was told that it will take 30-45 days, so its been more than 45 days i havent got any rewards.morever whenever i call the tanya basu she is not recieving the call..nor replying to my mail.i m really tired so what the hell is going here?
I was just visiting indiaspeaks portal i got this complaint raising platform..so i have raise my complaint..let me see..if this platform can help me getting in my rewards.