Indiatimes Shopping — Non delivery of Free Gift(worth Rs. 3960/-) along with the product.

I have purchase Gas Cooktop(Padmini CS 4GT Jalwa-Order No:[protected])(Invoice No:Til0156 dt:12/11/13) It had Offer of "Free Gifts hampers {2 assured gifts worth Rs. 3960 - Revlon Beauty Hamper worth Rs. 1080 & Arrow Gift Hamper worth Rs. 2880} with the above said product, which were not delivered to us at the time of delivery of the above said product. We have taken this delivery after talking to Mr. Saizan from customer care of M/s. Shopping.Indiatimes.com and our discussion ID given was 1168471 as per their records. He assured us that the free gifts will be delivered to us within 5-7 days.But till 17/12/13 we had not received our free gift hampers. We had written several mail and talked to the customer care of Indiatimes Shopping people to deliver us free gifts as assured by them; but they are not paying any attention to our request. They are neither refusing us in written. Please help us in recovery of Free Gifts worth Rs. 3960/-. Manoj Bansal([protected])([protected]@rediffmail.com)