[Resolved] Indiatimes Shopping — Wrong item delivered

 
3 Reviews
Bangalore, Karnataka, India
 Sandeep.Dwivedi
I purchased a refrigerator from Indiatimes shopping (Order No:[protected]) on 24 Sep, 14. Delivery date promised was 8th oct.Faced below issues1) Item delivered is not the ordered one. Wrong item delivered!2) Item ordered was 262L whereas the delivered is around 240L3) Color and pattern different4) Power rating is 3 star whereas the ordered one had 4 star5) Product was delivered after 2 weeks of promised delivery and after multiple follow ups.Consequences:Followed up with them multiple times over phone and internet, This resulted in loss of money and time.Delivery of wrong product resulted in loss in money since it consumes more energyWhat i need:Either return the productor or Refund a minimum of 5000 Rs

Complaint marked as Resolved May 3, 2016

Complaint Status


[Oct 24, 2014] IndiaTimes.com customer support has been notified about the posted complaint.
Updated by Sandeep.Dwivedi, Apr 23, 2015
Indiatimes agreed for the below resolution
1. Share a gift voucher worth Rs 1000 by 7th Nov, 142.
2. Deliver a arrow trolley bag worth Rs 3000 on below address by 7th Nov, 14

However the trolley bag has yet not been delivered, I have been waiting from more than half a year for this.

Wrong item delivered
Wrong item delivered
Wrong item delivered
Wrong item delivered
Complaint comments  2 Comments     Updated: Share0Tweet0

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Product URL : http://shopping.indiatimes.com/electronics/frost-free/whirlpool-4-star-double-do...

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    Indiatimes Shopping - Wrong item delivered