I am sending this mail because today when i tried to withdraw money from an atm placed at sadar bazar road infront of motherdairy paharganj all the process completed and in the last it said unable to process transaction failed .I was in urgent need of cash so i left that atm and went to another atm but when there i tried to do transaction it said unsufficient funds but funds was there then i checked bank statement and it showed that 1000rs transaction was successful .
But, i hadn't received any cash i went back at that atm again some staff was there who was fixing the machine they said that when we opened the machine we found your 1000rs in form of 2, 500rs note i asked them to give me the money but they refused and said that you'll have to raise a request in order to get your money back i tried but neither the kotak help line number nor the indicash help line number worked i also had raised a request from kotak mahindra mobile app but got no response so now i am sending this mail because i want my money back please help me regarding this .
And here I'm also including a photo of the atm machine that i used for the transaction and git scammed I'm including the photo along with it's unique atm machine code .
The name of this atm machine is indicash and it's code is TKBN 0025 as shown in the photo
Hope you guys will solve my problem asap .
Was this information helpful? | 
Post your Comment