[Resolved] Indigo Air Lines — I travelled on 29th november 2019 with my wife

chandraDasika

from Mumbai, Maharashtra

Address:	530016
Website:	Indigo

I booked a ticket from bangalore to visakhapatnam on 29th november as a part of my trip to houston to bangalore and from bangalore to visakhaptnam by indigo
Ticket is at 5am from bangalore and indigo air lines rescheduled to flight from 5am to 1240 am without informing me or my travel agent in advance
I was struck in airport for 12 hours. I am a senior citizen with my wife and i have health issues and i request you to grant a compensation for causing inconvenience for me and my wife $10000 for each o[censored]s
I am a us citizen and was traveling with my wife had we were told in advance we would have travelled in a different route.

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Jan 6, 2020

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2019

IndiGo Customer Care's response Hi Chandra,

We are extremely sorry that you didn't get our communication. As per our records, we have sent multiple text on XXXXX0724 and [protected]@mintfares.com which is provided while making this booking Please ensure that your contact details are correct with us.

Regards,
Team IndiGo