[Resolved] Indigo Airlines — accidentally placed wrong ticket destination

himanshu.kashyap

Address:

Lucknow, Uttar Pradesh, 226021

My name is himanshu kashyap and i want to book flight ticket from lucknow to dehradun but accidently placed dehradun to lucknow ticket.
Then i have cancelled ticket after 10 minutes of booking then indigo airlines have charged me huge cancellation charges.
My ticket cost is rs.7510
My refund amount is rs.354 only
How this indigo airlines is charging this much there should be some law regarding cancellation from government side.
I need help regarding this.

Booked ticket from paytm app
Booking id-[protected]

Was this information helpful?

No (0)

Yes (0)

Mar 2, 2020

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2020

IndiGo Customer Care's response Dear Mr. Kashyap,

We understand your concern. Please send us your PNR via private message so we may look into it.

Regards,
Team IndiGo