[Resolved] Indigo Airlines

[Resolved] Indigo Airlines — baggage

S sai pradeep Makireddi from Hyderabad, Telangana

Baggage was complete wet. I travelled from Delhi to patna on 3rd September 2018. After reaching Patna...while taking my baggage from the baggage counter 1 the bag is complete wet and their is no one to conplaint. Just I asked one of the indigo employee he told sorry and explained the reason behind the baggage wet. But we drop our baggage by keeping trust on the baggage security and trust. But this one is insane and really bad maintenance from the indigo side. These are my flight travel details: Indigo 6E 5126 seat no. 8c Name : sai Pradeep Makireddi Delhi - Patna Dep: 12:20 pm Arrival at Patna : 14:20 pm +1 photos Was this information helpful? No (0) Yes (0)
Oct 6, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Sep 05, 2018 IndiGo Customer Care's response Hi Sai Pradeep, We are concerned to note your experience during your journey with us. Our endeavour has always been to deliver all passenger baggage at the destination in good condition and would like to apologize for your experience. Also, we have cascaded your feedback concerning this with our airport teams for further review to avoid recurrence of such incidents. Regards, IndiGo Team
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