[Resolved]  Indigo Airlines — baggage

I have traveled from bengaluru to chennai on 16.09.2018 in indigo airlines at 12:25 pm. I have not received my baggage at the chennai airport and i have reported a complaint near the helpline desk in the airport. But there is no proper response from them and they have told that they would contact me within 4 hrs. There was no response and when called them back, the phone was not reachable.
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Oct 19, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2018
IndiGo Customer Care's response
Hi Anoosha,

We regret the inconvenience caused. We would like to inform you that the baggage was kept with the security staff at Bengaluru airport because of dried coconut inside it. As per our recent conversation with the staff, the baggage is collected by you.
Kindly let us in case further assistance is required.

Regards,
IndiGo Team
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