[Resolved] Indigo Airlines — baggage
NeNeerja Usha Kujur on Jan 8, 2019
Reclaim lost property - as i had honey bottle in my bag and it was not allowed, so i had to leave it with indigo staffs. They said that any relative of mine can receive the bottle from the indigo counter or else they will discard it. But they haven't assist me to fill the form. So they haven't handed over the article to my relative. How to get it back?
Complaint marked as Resolved Feb 9, 2019
[Jan 08, 2019] IndiGo customer support has been notified about the posted complaint.
Verified SupportIndiGo Customer Care's response, Jan 08, 2019
This is unusual. We are sending an inquiry to our respective department and shall respond soon.
Verified SupportIndiGo Customer Care's response, Jan 09, 2019
As checked, your honey bottle is with our airport team. Please know that the same can be collected on your behalf by giving an authorization letter along with a copy of your boarding pass and ID card.
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