Indigo Airlines — baggage handling | |||||
No proper baggage handling system, resulted in breakage of luggage bag wheel. I traveled from Hyderabad to Bangalore on 09Jan18 via IndiGo Airlines Flight No. 6E-265 [Departure Time 21:35]. My luggage bag was in proper condition till I handover it to check-in counter at RGIA Hyd. Once after I arrived Bangalore and was about to collect my check-in luggage from belt no. 4 in arrival hall, found the luggage bag wheel got broken and missed. If its the front wheel I wouldn't have disappointed but its the rear wheel which they broken and missed, It couldn't be possible to drag the bag with handle and their is no option left for me. I would request the IndiGo Airline for their irresponsible luggage handling system which caused this incident should be compensate me (or) repair (or) replace it. Brand: American Tourister Color: Black Size: Medium Thanks Arun [protected] Was this information helpful? | |||||
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+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
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as when i reached home i found that the lock in my bag was open and someone from your staff has stolen my rs .6000.00 from bag
please take the action
please do call me [protected]
We regret the experience you had with us. Kindly confirm whether you have reported the same at the arrival desk?
We have messaged you on this as well, kindly check.
Regards,
IndiGo Team