[Resolved] Indigo Airlines — baggage missing

priya9856

from Bengaluru, Karnataka

Address:

West Tripura, Tripura

I priya namasudra travelling from bangalore to agartala 7.10 am flight on 30.06.2018.
I didn't receive my bag at agartala airport. I complained and fill a form for this issue. But till now they didn't call me. They told they will call me in 4 hr but its being 7 hr they didn't call. My bag was navy blue colour.in this bag i have so many costly clothes and so many books. I need my bag as soon as possible. Otherwise i need 10000 rs for clothes and my books value also.

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Aug 2, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Jun 30, 2018

Updated by priya9856 priya namasudra
mob no -[protected]

Jul 01, 2018

Updated by priya9856 my baggage is about 15kg.

Verified Support

Jul 02, 2018

IndiGo Customer Care's response Hi Priya,

We apologize for the inconvenience caused. We are in receipt of your concern via email. Please be rest assured that we try our best to assist our passengers in the best possible manner.

Regards,
IndiGo Team