[Resolved] Indigo Airlines — baggage not received | |||||
Booking reference/pnr :gd9msv Passengers : 04 Route : DELI TO CHENNAI Date : 04TH of AUGUST 2019 Flight no: 6E-2403 We have taken indigo airlines flight DELHI to CHENNAI on 04/08/2019 check-in for 4 baggage at Delihi airport. When we reached chennai, we found that one of our baggage (Out of 4) hadn't reached chennai and was still at Delhi. Airport official at Delhi taken an complaint on this and assured that my baggage would reach with in 10 hrs to my residential address. Next day airlines and asked to wait for a day. When i check the baggage status next day, the indigo airlines officer informed me that the baggage didn't reach CHENNAI said that they were tracing the bag. After 3 days of waiting the airlines The baggage contained all the cloths ofmine for 3 day all the shopping items I purchased . so logically and practically . I had sent multiple mails to all levels of airlines officers, but they didn't accepted my claim. Will all doors closed, The indigo airlines still haven't completed the settlement. It's more than 2 3 days since i lost my baggage and still indigo airlines delaying my baggage now and want legal justice on the all the physiologically and financially troubles i have faced due to indigo airlines. We have already raised PIR in Chennai airport on 04/08/19 the PIR no TK No.LGTZ5I. Indigo person acknowledgement ID is 30446 for your reference Was this information helpful? | |||||
Sep 8, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 08, 2019 IndiGo Customer Care's response Hi, We do apologize for this inconvenience. As checked, our customer relations team has assisted the passenger in this regard. Please write to the same trail mail for further assistance. Regards, Team IndiGo | |||||
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