[Resolved] Indigo Airlines — baggages not received

GijoMathew

from Nadapuram, Kerala

Address:

No.71-26, 8th cross, West of chord road, Bhovipalya, Bangalore-560086, Bangalore, Karnataka, 0091

I travelled in your flight No 6E96 from Dubai to Bangalore on 12th June but I didnt get 2 baggage(framed photo and Videocon TV) on time from Bengaluru airport. Indigo officials informed me it will be delivered on the next day but not get even after 3 days.I had paid custom duty charge of Rs 3606. Very bad response from the officials when I called..

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Jul 26, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

IndiGo Customer Care's response Hi Gijo,

Sincere apologies for the discomfort and trouble you had to face. As checked, the baggage is delivered to you. Please be rest assured that we always remain committed to assist our passengers in the best possible manner.

Regards,
Team IndiGo