[Resolved] Indigo Airlines — baggages not received
No.71-26, 8th cross, West of chord road, Bhovipalya, Bangalore-560086, Bengaluru, Karnataka, India
GiGijoMathew on Jun 15, 2019
I travelled in your flight No 6E96 from Dubai to Bangalore on 12th June but I didnt get 2 baggage(framed photo and Videocon TV) on time from Bengaluru airport. Indigo officials informed me it will be delivered on the next day but not get even after 3 days.I had paid custom duty charge of Rs 3606. Very bad response from the officials when I called..
Complaint marked as Resolved Jul 26, 2019
[Jun 17, 2019] IndiGo customer support has been notified about the posted complaint.
Verified SupportIndiGo Customer Care's response, Jun 24, 2019
Sincere apologies for the discomfort and trouble you had to face. As checked, the baggage is delivered to you. Please be rest assured that we always remain committed to assist our passengers in the best possible manner.
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