[Resolved]  Indigo Airlines — boarding pass lost in flight no. 6e 859 ccu to rpr

Address:Kolkata, West Bengal, 700028

Yesterday i reach kolkata from flight no. 6e 553 and successfully done last check at final boarding gate for ccu to rpr traveling and in indigo bus i lost my boarding card due to that your staff members has shown hight of in humanity and disallowed me to board in plane although i have shown my tickets and i'd proof they were refused me to board and returned my luggage after that i have taken hotel in kolkata to freshen up and returned in another flight of air india. My whole day was wasted in traveling and some important meeting get cancelled due to your in humanity. Unnecessary i spent more than 10k in hotel and flight tickets just because of your rules. I want my money back along with mental harassment.
Was this information helpful?
No (0)
Yes (0)
Mar 18, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
IndiGo Customer Care's response
Hi Abhishek,

We are sorry to note the disappointment. Please know that the boarding pass can only be issued at the check-in counter. Since you lost the boarding pass and the check-in counters were already closed, our staff was unable to accept you for the flight. We look forward to your understanding.

Regards,
Team IndiGo
Complaint comments 

Comments

I received some mail about my resume getting shortlisted
And i know it's a fake one
So please kindly take a look at it and take some severe action
I received the same mail for my two mail id's and i didn't register anywhere

IndiGo Customer Care's response, Feb 4, 2019
Verified Support
Hi,

We would like to clarify that the Company does not indulge in the practices of collecting any processing/enrollment fees from job aspirants/candidates.It is advisable for you to approach competent authorities for a parallel investigation into the matter against such unknown errant persons. Further, we would suggest you visit our Careers website and upload your resume at https://bit.ly/2hglmLT.

Regards,
Team IndiGo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5603
    Pending
    15
    Resolved
    2884
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information