[Resolved] Indigo Airlines — broken item | |
I was travelling from mangalore to kolkata via hyderabad by flight by 6e7102 and 6e 6927. I had one fragile item and i informed to level it as fragile while taking the boarding pass but i was told to sign in one green form which is apparently for already broken item but my item was absolutely fine and i was not informed about this. Now when i received my item in kolkata it was totally briken. If this is the way you handle item inspite of seeing fragile level than what is the point of leveling it. I am very much disappointed. Please take things seriously, it may be important stuff for someone. I hope you will look into this matter and take necessary precautions in future. Thank you Was this information helpful? | |
May 20, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Apr 19, 2018 IndiGo Customer Care's response Hi, We regret to hear about your experience. Kindly let us know if the same has been reported at our arrival customer service desk. Regards, IndiGo Team | |
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