[Resolved] Indigo Airlines — Cancel my confirm boarding from CCU-BLR at CCU | |
Dear Team, This is Debalina here, actually I have a flight from IXA TO BLR dated[protected]E-182 connecting with 6E-875 PNR: EEUE6L, layover CCU airport approx 1hr 30 min. I also web check-in for both the aircraft and took my e-boarding pass with seat purchase for the CCU-BLR Sector (Seat No: 16F). Now the fact is, after I arrived at CCU from IXA, I am going for the lunch to the cafeteria which is present at the airport terminal...after few while one phone call coming to my mobile on behalf from the Indigo Airlines @4:12p.m. and advice me to report hurry at the boarding gate for boarding...then I sharply report at the boarding gate approx 4:15 p.m. & I informed that the boarding gate has been closed and I will be shifted to the next flight of Indigo for BLR by the IndiGo ground staff. But the flight departed at 4:26 P.m. After that they did not shift me to any other alternative flight of Indigo which was promised by the staff at the boarding gate. Now I urge to you for refund back of my CCU-BLR flight fare including the seat purchase money. Thank you [protected]/[protected] email: ashik.[protected]@yahoo.co.in Was this information helpful? | |
Oct 7, 2021 Complaint marked as Resolved Now I just want to take refund my money for the IXA-BLR *(CCU-BLR) Sector of Indigo including seat purchase amount and the fare of another flight ticket which I booked on Air Asia of Rs. 5, 440/- on same day due to IndiGo did not keep their promise to shift me on another IndiGo flight on same day as it was so important for me to reach BLR on same date as I told to the IndiGo ground staff incharge at the point of boarding gate. IndiGo customer support has been notified about the posted complaint. | |
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