[Resolved] Indigo Airlines — cancellation refund amount not received

kadali0103

from Delhi, Delhi

Address:	New Delhi, Delhi, 110019
Website:	Indigo airlines

Two tickets were booked by mistake of website and one booked through IVRS for same passenger and date of journey same and one ticket cancelled on 4-7-18 .Cancelled ticket PNR: (KDMGYM) and ticket price RS 6596/-.They are promised me full return but I received only RS 1016/- in my credit card the remaining amount RS 5580/- did not receive till now. Passenger: KADALI VENKATESWARA Rao. pH:[protected]. Ticket : Delhi to Visakhapatnam (return also). Date of journey: 25-8-18 & 2-9-18

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Aug 12, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2018

IndiGo Customer Care's response Hi Kadali,

We understand your concern. We would like to inform you that refund of the balance amount is initiated from your end and will reflect in your account within 7 working days. We appreciate your patience in this regard.

Regards,
IndiGo Team