[Resolved] Indigo Airlines — cancelled flight refund | |||
I had booked raipur-delhi-amritsar on indigo for travel on 14th feb. (Te2t9m). You cancelled flight no. 6e 2894 (Del-atq) and sent me an sms asking me if i want to reroute the flight or get refund. I went to the site and clicked refund' for there are good delhi-amritsar trains. But you cancelled not only that flight but also my raipur-delhi sector. I phoned and protested, but to no avail. Finally, i tried to book raipur-delhi afresh, but could only do so via kolkata (Klu3vh) and this cost me rs.8, 900. It is your fault that i had to spend an extra rs.8, 900 and so you should refund me this amount. My name is lakshmi krishnan, address 36/4a maitry nagar, bhilai, chattisgarh 490006, email id is x. [protected]@gmail.com Was this information helpful? | |||
Mar 25, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Feb 20, 2019 IndiGo Customer Care's response Hi Lakshmi, We are sorry for the inconvenience caused. As checked, our Customer Relations team is in touch with you. Please be assured that we always remain committed to assist our passengers in the best possible manner. Regards, Team IndiGo | |||
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