[Resolved]  Indigo Airlines — careless staff and crew members

Address:Faridabad, Haryana, 121005

I had indigo flight# 6e 198 from mumbai to delhi pnr# pmbr6r yesterday i. E. 10.03.19, and my checked in baggage was mishandle so badly that its lock is broken, also it was open from the one side and it cause me loss of atleast 7000 inr.
2# during the flight i asked one of the crew member that i would like to order some food via card payment, she said let me check and come back to but all staff members were so busy in their gossips that no one turned up, what kind of service you people provide. Start taking feedback from random travellers because only good looking crew members is not just only solution to good service delivery.
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Apr 20, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2019
IndiGo Customer Care's response
Hi Sugam,

We're sorry to hear you had such an experience with us. Please confirm if the damage is reported to our staff at the arrival airport. Further, we are sharing your feedback regarding our crew for the necessary briefing.

Regards,
Team IndiGo
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