Indigo Airlines — Cheated by airport staff and harassed

Address:	Mumbai City, Maharashtra, 400094
Website:	www.indigo.com

This is to the reference that I, Mr.Dibakar J.Nayak aged 52years work in Bhabha Atomic Research Centre, mumbai. I was harassed at the Biju Patnaik Airport yesterday morning dated 15th march 2016. I was coming to mumbai from Bhubaneswar in the Indigo flight, flight no 6E-293 scheduled at 8:50 am and my seat no-21B.The airport staff were rude to me and seeing that i am getting late stopped me and told me that i was carrying more than allowed baggage weights and told me to remove everything at the last moment although knowing that i was getting late and removed all the food items which i had bought from my native place. Also when i called up my relative to collect the food items and when he came within 15 minutes, they said they threw away all knowing that i requested them to keep it till my relative arrives. And i know they are lying seeing all the tasty sweets and food items from my village. Also the airport staff were not cooperative, in all the commotion i fell down and hurt my knees, everybody saw, but didn't come to my rescue . Even i showed them my identity card -I am a Central Government Employee and aged 52 years . After all this one security personnel came and asked for my mobile phone, knowing that i am getting late and last call was given for me . They didn't even bother to return the phone to me and i came to Mumbai without my phone. Now I am terribly upset by this act. This is truly inhuman. Please take strict action. They took all the food items which i had bought with so much love for my kids. Everybody are upset. If this is a treatment to a native person, being an odiya .then what about treatments to other outsider and tourist .