[Resolved] Indigo Airlines — check-in baggage handling very worst

Krishna sitturi

from Nagpur, Maharashtra

Address:

Aurangabad, Maharashtra, 431001

Hi,
It's a very worst handling baggages from indigo airline staff, today date 19/08/18 morning 6:25 am flight no-6e-352 pune to ahmedabad..
When i was received my check in bag then it's found totally wet or rain water and inside all my new clothes got wet and aslo my some important documents also wet where i am going for one week plant inspection purpose..
I was loss my documents with wet condition... Take it seriously and raise complaint and conform to me

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Sep 20, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

IndiGo Customer Care's response Hi Krishna,

We regret the inconvenience caused due to this. Kindly let us know if the same is reported at our arrival customer service desk.

Regards,
IndiGo Team

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Comments

qualityrakesh

from Korba, Chhattisgarh

Flight missed due to prepone flight . Our guest is facing problem at airport .

PNR No. XIWJ9N

I have not received any massage regarding prepone the flight from Hyderabad to Raipur

Indigo should call regarding prepone the flight so that I could inform our guest

please refund the amount as earliest

IndiGo Customer Care's response, Aug 21, 2018

Verified Support

Hi Rakesh,

We regret the inconvenience caused. As checked, our customer relations team is in touch with you in regards to the raised concern. Kindly respond to the same email for further assistance on this.

Regards,
IndiGo Team