[Resolved]  Indigo Airlines — complaint against bad service

Address:

53300

The details of the entire incident is as follows:
I am writing this with utmost anger due to deficiency of services on indigo airlines on august 11 and 16 2019.
I have traveled with indigo airlines for the 1st time. Normally, i am very sure those international flight with the service and im regular traveler. However, on august 11, 2019, i had an unpleasant experience. This has been very upsetting for me, and i want to send you a email to give you the opportunity to respond. I bought the tickets at full price at the last minute to attend urgent work related trip. I was to leave kuala lumpur at 1:50 am on flight 1822 and connecting to istanbul on flight 4001 at 06:25. I have to things to ask on this flight
I) why there is no in flight entertainment
Ii) the food and beverage given just a box of cashew-nut is that the only meal you guys provided on international flight

On my return flight from istanbul
I) i was roll by your indigo and collaboration partner turkish on my luggage. I was informed by your duty manager i cant checked in final destination. I need a concrete reason otherwise goin to complaint to consumer law
Ii) was a best joke just 15mins before landing the stewardess came and ask what i would like to have when earlier they were selling like one and half hour after take off is this your international service like if its why the ticket price was similar to others who offer full service
Supposed to arrive in mumbai. My flight number was 12345. I have enclosed a copy of my ticket for your reference.

E-ticket no.:[protected] my booking