[Resolved]  Indigo Airlines — damage of bag

I wish to put forward my appeal regarding the inconvenience caused by the bad management of customer property by your personnel in charge of checked in luggage pnr rfq7fq on board.
I travelled from amritsar to bangalore on 1st april 2018 by flight no 6e478 leaving amritsar at 16.30 hrs. I checked in a traveler's bag having essentials of my travel. The bag had a minor damage underneath the bag which was marked with a red circle by your personnel before the baggage was checked in. When i collected my baggage at bangalore airport the zipping area had a very lengthy opening damaging my bag which has made it useless for further use. As soon as i received the baggage i gave a complaint regarding this to indigo office located in bangalore airport. You can check the complaint with them, they have taken the photo of my luggage
In the above regard, i suspect some foul play. I wish to point out that the bag has been forcefully opened which has caused significant damage to my bag at this juncture, i request you to look into the matter and take serious measures against personnel responsible for the damaging act. At the same time, i impress upon you to make compensation for my loss. If my complaint is not properly taken care of customers like me might lose faith in your services and as a consequence we may prefer some other travel agency. If the same trend continues the reputation of your organization might land in serious condition which might prove a bad propaganda in future. Thus i request you to kindly respond to my complaint and pay compensation. Awaiting for your positive response.