[Resolved] Indigo Airlines — damage of trolley bag | |
Booking reference/ pnr - lmbjhn Passenger-2 Route - kolkata to bangalore Date - 14march, 2020 Flight no - 6e 958 Passenger name - mr. Sahadeb patra Mobile no - [protected] We have taken indigo airline flight from kolkata to bangalore on 14/03/2020 and made check of 3 baggage at kolkata airport at about 13:15 hrs. When i reached at bangalore airport and as per direction i have taken my baggage from belt no-5 and found that my newly purchased trolley bag (Which purchase rate rs-4200) damaged. Then at this time i reached to indigo baggage complaint office at bangalore airport and there present stuff checked my baggage and take a photograph of damage bag. After that he (Staff of indigo) lodge a complan regarding my damage of laggage trolley bag on 14/3/2020 at about 17:20 hrs. Again on 18th march 2020 i have reached at bangalore airport but there have't taken suttible reply and he told me that you have to complant through indigo website or castomer care. I also called to castomar care but thay have't received my phone. Now i want legal justice and legal financial compensation for my damage of trolley during journey of indigo airline. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 06, 2020 IndiGo Customer Care's response Dear Mr. Patra, We believe one of our representatives contacted you and tried to assist you in the best possible manner. Please let us know if any other assistance is required, Regards, Team IndiGo | |
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