Indigo Airlines — Denied boarding & forced cancellation of flight

Went through a horrible experience with Indigo on 15th Sept 2021 @T3 terminal of IGI airport.
Arrogance & non-cooperative behaviour of Ms. Japneet & Mr. Upendra resulted in worst airline experience of my life.

The honeymoon trip for which we planned since long & invested lacs of money was totally spoiled.
Initially i was not allowed to board the flight & thereafter no assistance was given for rescheduling of flight.
Even they forced to opt for cancellation & same has resulted in deduction o[censored]njustified huge amount.

Apart from this, the behaviour & use of words which one expect from customer oriented airline company was totally missing.
Wonder how long Indigo will sustain with this business without addressing the inappropriate behaviour of their core employes.

Overall, Indigo’s team co-ordination, decision making & customer relation was at it worst.