[Resolved]  Indigo Airlines — denied checkin / boarding even after reaching checkin counter 75 mins before flight departure

Address:

Indigo India

My flight from kuala lumpur to bangalore was scheduled to depart at 11:40 am and i had reached check-in counter before 10:30 am. I was told by the crew that check-in is closed. On asking why so i was told that flight landed early and check in has been completed. Even after pleading and folding hands that we have sufficient time in hand to board the flight i was not allowed to check-in and was harassed by the crew at kuala lumpur international airport terminal 2.
The crew was rude specially the lady at desk and used abusive demeanor. She even commented that we indians do drama.
I fail to understand why i was denied boarding when there was sufficient time for the flight departure. I believe that airlines had over booked the flight and just used a reason to deny me check in.
I was further informed on call by the call center associate that my status has been put up as no show and show up time updated at 10:50 am. The cctv footage of the checkin counter would prove that i was there much before.

This case needs to be investigated and due compensation to b provided ti me as i have suffered psychologocal and monetary losses at the hands of indigo staff.
I demand full flight fare refund