[Resolved]  Indigo Airlines — Denied from boarding after issuing the boarding pass

I was denied from boarding after issuing the boarding pass,

I am Ganesh Rajabather Durai a frequent traveller of indigo airlines I've been encounter the problem on 11th April 2022 I was suppose to travel from Chennai to Kuwait, I've been to the Chennai airport on time and received my boarding pass, cleared the immigration and security check, after I reached to the gate one of the indigo ground staff directly came in front of me asking where are you going and took my boarding pass without my permission and told me that I can't board flight I was shocked and asking why can't I board and the reason he told is i am drunk, and I asked him did I disturb any of the passengers or did I misbehave or did I fell down or am I not in consciousness none of my question been answered and I ve been escorted outside of the airport.

PNR/Booking Ref : YIU8WL
Flight # 6E1751 (A320)
Date 11 Apr 22
Passenger name : Ganesh Rajabather Durai
Was this information helpful?
No (0)
Yes (0)
Aug 15, 2022
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2022
IndiGo Customer Care's response
Mr Durai,

Sorry to know you couldn't board the flight, Sir. We'll get this investigated and will get back to you.

Regards
Team IndiGo
Complaint comments 

Comments

Mr Durai,

Sorry to know you couldn't board the flight. We'll get this investigated and will get back to you.

Regards
Snigdha
IndiGo Social Media

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5606
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information