[Resolved]  Indigo Airlines — discourteous cabin crew flt 6e 882 09 feb 19

Address:600114

I, sreekumar travelled by your flight 6e 881 from vizag to chennai on 09 feb 19. Pnr no eyueuy through udchalo.
I had occupied seat 27 d. I boarded the flight from the rear ladder among many. The cabin crew of two girls were talking to each other as if they are in a cafe and never bothered to offer the customary welcome to any of the passengers who were ahead or behind me. While the services started ms arati, the crew who having the charge of rear side of the craft was in a hurry skipping seats and missed my attempts to draw her attention for a paid order for beverage even though i was sitting with the menu raising it to her. It took gesticulation in all forms and hailing over to finally succeed.
The last part is that she never apologised despite pointing it out to her.
Immediately after the journey i had submitted feed back form. The company did not even bother to acknowledge or reply till date
Thanking you
Sreekumar
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Mar 14, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
IndiGo Customer Care's response
Hi Sreekumar,

This is not the experience we want our customers to have. Our endeavour has always been to serve our customers to the best of our ability. We would like to inform you that we have shared this with the concerned department to counsel the staff to be extremely careful and courteous towards our esteemed passengers at all times. Please be assured that we try our best to avoid recurrence of such incidents in future.

Regards,
Team IndiGo
Complaint comments 

Comments

Can i apply for ground staff job, i am pursuing graduation in last year
IndiGo Customer Care's response, Feb 18, 2019
Verified Support
Hi Raju,

The candidates who are pursuing graduation last year should be waiting for the results to apply for the vacancy.

Regards,
Team IndiGo
Respected sir
I want to require list of banned items in check in baggage for domestic guidelines issues by bcas. How much ltr liquid ( water /ghee/mustard oil/ liquer) allow in check in baggage.
Please send detail my email I'd (yadavdharm [protected]@rediffmail.com)
Thanking u sir
IndiGo Customer Care's response, Feb 12, 2019
Verified Support
Hi,

We have replied to your previous post, please check.

Regards,
Team IndiGo

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