[Resolved] Indigo Airlines — discourteous cabin crew flt 6e 882 09 feb 19 | |||
I, sreekumar travelled by your flight 6e 881 from vizag to chennai on 09 feb 19. Pnr no eyueuy through udchalo. I had occupied seat 27 d. I boarded the flight from the rear ladder among many. The cabin crew of two girls were talking to each other as if they are in a cafe and never bothered to offer the customary welcome to any of the passengers who were ahead or behind me. While the services started ms arati, the crew who having the charge of rear side of the craft was in a hurry skipping seats and missed my attempts to draw her attention for a paid order for beverage even though i was sitting with the menu raising it to her. It took gesticulation in all forms and hailing over to finally succeed. The last part is that she never apologised despite pointing it out to her. Immediately after the journey i had submitted feed back form. The company did not even bother to acknowledge or reply till date Thanking you Sreekumar Was this information helpful? | |||
Mar 14, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Feb 11, 2019 IndiGo Customer Care's response Hi Sreekumar, This is not the experience we want our customers to have. Our endeavour has always been to serve our customers to the best of our ability. We would like to inform you that we have shared this with the concerned department to counsel the staff to be extremely careful and courteous towards our esteemed passengers at all times. Please be assured that we try our best to avoid recurrence of such incidents in future. Regards, Team IndiGo | |||
2 Comments | |||
Comments
Respected sir
I want to require list of banned items in check in baggage for domestic guidelines issues by bcas. How much ltr liquid ( water /ghee/mustard oil/ liquer) allow in check in baggage.
Please send detail my email I'd (yadavdharm [protected]@rediffmail.com)
Thanking u sir
I want to require list of banned items in check in baggage for domestic guidelines issues by bcas. How much ltr liquid ( water /ghee/mustard oil/ liquer) allow in check in baggage.
Please send detail my email I'd (yadavdharm [protected]@rediffmail.com)
Thanking u sir
IndiGo Customer Care's response, Feb 12, 2019
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Team IndiGo