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[Resolved]  Indigo Airlines — dry fruits packet gone missing from my check-in bag.

Yesterday i was travelling from dubai to bangalore flight no. 6e 96.
We were 4 family members travelling, we checked in 2 bag packs and one trolley. My bag pack's zip was open when i collect the baggage from belt no. 8.
There was nothing to steal in there accept cloths, but one of my family members having dry fruits packet in her bag pack, which gone missing.
It's 1kg pista we bought from dubai.

It's very ridiculous for indigo that their worker are not honest.
Passenger's baggage are not safe in indigo any more.

Details as below -
Name - narendra chaudhary
Flight no. - 6e 96 (Dubai to bangalore)
Seat - 25d
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Jan 5, 2020
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Nov 25, 2019
Updated by Narendra_Chaudhary Sorry Indigo, We found our missing package in our bag, It was our mistake.
It's not missing. we are very sorry.

Thanks,
Narendra
Verified Support
Dec 02, 2019
IndiGo Customer Care's response Hi Narendra,

We are happy to know that.

Regards,
Team IndiGo
Complaint comments 
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Comments

Please explain why this amount 366 SAR (Saudi Arabian Riyal) is deducted from my account.

VISA BASEII Transaction Settlement
E440533xxxxxx3588 IN
INDIGO 181303INR
GURGAON 0000000000681300171119
[protected]
At TECHNOLOGY ADMIN DIVISION
Reply
IndiGo Customer Care's response, Nov 26, 2019
Verified Support
Hi Ashraf,

Please share transaction ID along with the registered email ID via private message so we may check.

Regards,
Team IndiGo

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